Here’s Why You Need To Use Instagram New Auto Captions

Following behind sites such as Zoom, Twitter spaces, and TikTok, Instagram has now added auto-captioning as a tool on the platform.  In the age of the minute video (ie; TikToks and Reels), Closed Captions are very important. 85% of videos on Facebook and Instagram timelines are watched without sounds. Without captions, audiences may scroll pastContinue reading “Here’s Why You Need To Use Instagram New Auto Captions”

Three Tips to Elevate your Social Media Marketing Strategy

Social media is the wave of now and the future. There are literally billions of users cycling the cybersphere daily. Every brand, small and giant, is looking to expand their reach and elevate their brand by executing the perfect social media strategy. To do this, you have to consider three key elements in designing yourContinue reading “Three Tips to Elevate your Social Media Marketing Strategy”

How to Have Superior Customer Service on Social Media

In today’s virtual era, the definition of customer service has changed. Customer service is no longer about just resolving complaints and providing instructions. Now, brands should be looking to enhance their customer relationships and build their brand reputation through customer service on social media. Your customers will find you where you are most available. WhenContinue reading “How to Have Superior Customer Service on Social Media”