Account Manager at Let’s Snack Toronto
Let’s Snack Toronto is looking for an experienced Account Manager to join our team. If you’re someone who enjoys managing client relationships, collaborating with creative teams, and executing social media strategies, this role might be a great fit for you.
As an Account Manager, you’ll be responsible for maintaining strong client relationships, managing content creation, and ensuring smooth communication between clients and internal teams. You’ll work alongside talented photographers, UGC Creators, and other account managers to deliver high-quality work for our clients.
Key Responsibilities:
- Client Relations: Act as the primary point of contact for your clients, building and maintaining strong, long-lasting relationships.
- Team Collaboration: Coordinate with copywriters, photographers, UGC creators, and other team members to create content that meets client needs.
- Content Management: Curate, create, or request various types of content, including videos, photography, and copy for clients. Must be able to help facilitate UGC videos by both writing video scripts according to each client, or being able to tweak scripts provided by UGC Creators to closely suit your clients needs.
- Schedule & Plan: Manage content calendars and schedules to ensure timely delivery of content.
- Issue Resolution: Handle high-priority requests and resolve any client issues or escalations as they arise.
- Progress Reporting: Provide updates on tasks, client performance, and overall project status to team members and management.
Required Skills & Experience:
- Education or Experience: A minimum of 1 year of experience at an agency level, or comparable work experience. This is not an entry position.
- Creative Suite Proficiency: Strong knowledge Google Suite (Docs, Drive, Sheets, Calendar, Keep), and of Canva. Adobe Creative Suite is a plus (especially Photoshop).
- Social Media Expertise: Experience with Instagram and TikTok and an understanding of how to create content for both platforms.
- Organization & Communication: Strong organizational skills and the ability to communicate effectively, whether through email, phone, or in-person.
- Additional Skills: Photography or culinary knowledge experience is a plus.
Perks & Benefits:
- Remote Work: Fully remote position with no required office visits, aside from occasional client meetings or photoshoots.
- Vacation Time: 3 weeks of vacation annually to help you recharge.
- Summer Fridays: Enjoy a lighter schedule with Summer Fridays (9 AM – 12 PM on Fridays, Mon-Thurs 9 AM – 5 PM) from May 26 to September 1.
- Health Benefits: Available after 3 months.
- Relaxed Culture: A laid-back, kind, mature company culture with a focus on work-life balance.
- Company Outings: Join us for occasional team outings, but they’re always optional. We don’t want to be your work family (you’ve got a real family for that!)
Salary & How to Apply:
- Salary: $50K-$58K per year.
- Interested? Please send your resume and cover letter to Kelly at kelly@snacktoronto.com. Be prepared to provide references upon request.
If you’re looking for a role where you can bring your creativity and organizational skills together while working with a supportive team, we’d love to hear from you!